Privacy Policy
Table of Contents
Last updated: 31 May 2026
This Privacy Policy explains how Agricultural Market Development Trust (AGMARK) collects, uses, and protects information when you use our website at https://agmark.org.
By using the Site you agree to the collection and use of information in accordance with this policy.
This Privacy Policy explains how Agricultural Market Development Trust (AGMARK) collects, uses, and protects information when you use our website at https://agmark.org.
By using the Site you agree to the collection and use of information in accordance with this policy.
Who We Are
This Site is operated by Agricultural Market Development Trust (AGMARK), a Kenyan non-profit social enterprise.
– Registered address: Suite 808 – Applewood Adams, Ngong Road, Nairobi, Kenya
– Contact: info@agmark.org
For the purposes of this policy, “we”, “us”, and “our” refer to AGMARK. “You” refers to anyone who visits or interacts with the Site.
– Registered address: Suite 808 – Applewood Adams, Ngong Road, Nairobi, Kenya
– Contact: info@agmark.org
For the purposes of this policy, “we”, “us”, and “our” refer to AGMARK. “You” refers to anyone who visits or interacts with the Site.
What This Policy Covers
This policy covers our website at https://agmark.org. It does not cover:
- AGMARK program delivery activities (which are governed by project-specific data protection agreements with funders and beneficiaries)
- Third-party platforms we link to (Facebook, LinkedIn, X, Instagram, Devex, and others). These have their own privacy policies
- Embedded third-party content such as Google Maps, YouTube videos, or social media posts — see “Embedded Content” below
Information We Collect
Information you provide directly
When you contact us, subscribe to updates, or download a resource, we may collect:
- Your name
- Your email address
- Your organization (where you provide it)
- The content of your message or request
Information collected automatically
When you visit the Site we automatically collect:
- Your IP address
- Browser type and version
- The pages you visit and time spent on them
- Date and time of your visit
- Device identifiers (where applicable)
- Approximate location based on IP address
Comments
If you leave a comment on the Site we collect the data shown in the comments form, plus your IP address and browser user agent string to help spam detection. An anonymized string (hash) created from your email address may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the Site, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the Site can download images and extract any location data they contain.
Cookies and Tracking Technologies
The Site uses cookies and similar technologies to keep the site working, remember your preferences, and understand site usage.
Cookies set by our website
- Necessary / essential cookies – required for the Site to function (authentication, security, navigation). Session cookies; expire when you close your browser.
- Cookie consent cookie – records whether you have accepted our cookie notice. Persistent; expires after 12 months.
- Functionality cookies – remember preferences such as language. Persistent.
Cookies set if you leave a comment
If you leave a comment you may opt in to saving your name, email address, and website in cookies for your convenience, so you do not have to re-fill the form on a future comment. These cookies last for one year.
Cookies set if you log in to the Site
(These apply only to AGMARK staff with website administrator accounts.)
You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you refuse cookies, some parts of the Site may not function correctly.
- When you visit the login page we set a temporary cookie to determine if your browser accepts cookies. It contains no personal data and is discarded when you close your browser.
- When you log in we set several cookies to save your login information and your screen display choices. Login cookies last for two days; screen options cookies last for one year. If you select “Remember Me”, your login persists for two weeks. Logging out removes the login cookies.
- If you edit or publish an article, an additional cookie is saved in your browser containing the post ID of the article you just edited. It contains no personal data and expires after one day.
You can instruct your browser to refuse all cookies or to notify you when a cookie is being sent. If you refuse cookies, some parts of the Site may not function correctly.
Embedded Content from Other Websites
Articles on this Site may include embedded content — videos, images, social media posts, maps, and similar elements. Embedded content from other websites behaves exactly as if you had visited the other website directly.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking your interaction if you have an account and are logged in to that website.
These external websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including tracking your interaction if you have an account and are logged in to that website.
How We Use Your Information
We use the information we collect to:
We do not sell your personal data and we do not use it for advertising or behavioral targeting.
- Respond to your inquiries, partnership requests, and resource downloads
- Send you newsletters and program updates if you have subscribed (you can unsubscribe at any time)
- Operate, maintain, and improve the Site
- Detect and prevent spam, fraud, or abuse
- Comply with legal obligations
We do not sell your personal data and we do not use it for advertising or behavioral targeting.
Who We Share Information With
We may share your information with:
If you request a password reset, your IP address will be included in the reset email.
- Service providers who help us operate the Site — including email delivery, analytics, hosting, and content-delivery providers (see “Third-Party Services” below)
- Funders, partners, and government counterparts — only where you have explicitly consented (for example, by registering for a co-funded event) or where a program agreement requires it
- Public authorities — where required by law or in response to a valid legal request from a court or regulatory body in Kenya or another jurisdiction with proper authority
If you request a password reset, your IP address will be included in the reset email.
Third-Party Services
The Site uses the following third-party services that may process limited data:
- LiteSpeed Cache and QUIC.cloud CDN — for page caching and content delivery. Cache files are temporary and are never accessed by any third party except as necessary to obtain technical support from the cache plugin vendor. QUIC.cloud may process and cache your data temporarily; see https://quic.cloud/privacy-policy/.
- Akismet — for automated spam detection on comment submissions. Akismet may collect the commenter’s IP address, user agent, referrer, and Site URL, along with the information directly provided in the comment (name, email, comment text). See https://automattic.com/privacy/.
- Gravatar (operated by Automattic) — for displaying commenter profile images where the commenter has a Gravatar account. See https://automattic.com/privacy/.
- Google services (where embedded) — Google Maps on the Contact page, and Google Analytics where active. Subject to Google’s privacy policy at https://policies.google.com/privacy.
How Long We Keep Your Information
| Type of data | Retention period |
|---|---|
| Contact form submissions | Up to 24 months after the last interaction |
| Newsletter subscribers | Until you unsubscribe |
| Comments and their metadata | Retained indefinitely so we can recognise and approve follow-up comments automatically |
| Website admin user accounts | For the duration of the role plus 12 months |
| Usage and analytics data | Generally up to 26 months |
| Backup copies | Up to 90 days |
We will retain data for longer where required to comply with legal obligations, resolve disputes, or enforce our policies.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service (Akismet, which processes data in the United States and other jurisdictions).
Your information may be transferred to and processed in countries other than Kenya, including locations where our service providers operate. We take reasonable steps to ensure adequate protection is in place for any cross-border transfer of your data, in line with the Kenya Data Protection Act 2019.
Your information may be transferred to and processed in countries other than Kenya, including locations where our service providers operate. We take reasonable steps to ensure adequate protection is in place for any cross-border transfer of your data, in line with the Kenya Data Protection Act 2019.
Your Rights
You have the right to:
If you have left comments on the Site, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
To exercise any of these rights, email info@agmark.org. We will respond within 30 days.
- Access — request a copy of the personal data we hold about you
- Correct — request correction of inaccurate or incomplete data
- Delete — request that we erase your personal data (subject to legal retention requirements)
- Restrict — ask us to limit how we use your data
- Object — object to certain processing activities, including direct marketing
- Withdraw consent — where we rely on consent, you may withdraw it at any time
- Lodge a complaint — with the Office of the Data Protection Commissioner in Kenya (https://www.odpc.go.ke) or your local data protection authority
If you have left comments on the Site, you can request an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include data we are obliged to keep for administrative, legal, or security purposes.
To exercise any of these rights, email info@agmark.org. We will respond within 30 days.
Security
We use commercially reasonable technical and organizational measures to protect your personal data, including HTTPS encryption, security headers (HSTS, X-Content-Type-Options, X-Frame-Options, Referrer-Policy, Permissions-Policy), and access controls on our administrative systems. However, no method of transmission over the internet, or method of electronic storage, is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
The Site is not directed to children under 18, and we do not knowingly collect personal data from anyone under 18 through this Site. If you believe a child has provided us with personal data, contact info@agmark.org and we will remove it promptly.
This is distinct from AGMARK program work that may involve youth participants in agricultural training and cross-border trade programs. Such engagement is governed by project-specific safeguarding and consent protocols, not by this Site policy.
This is distinct from AGMARK program work that may involve youth participants in agricultural training and cross-border trade programs. Such engagement is governed by project-specific safeguarding and consent protocols, not by this Site policy.
Links to Other Websites
The Site contains links to other websites operated by third parties. If you click a third-party link, you will be directed to that party’s site. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We encourage you to review the privacy policy of every site you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date at the top. For material changes we will provide a more prominent notice on the Site.
You are encouraged to review this Privacy Policy periodically. Changes take effect when posted on this page.
You are encouraged to review this Privacy Policy periodically. Changes take effect when posted on this page.
Changes to This Privacy Policy
If you have any questions about this Privacy Policy or how AGMARK handles your data:
- Email: info@agmark.org
- By visiting this page on our website:
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